How DwellCapsule works
One rental record, carried from move-in through closeout.
DwellCapsule connects condition evidence, resident participation, move-out review, security-deposit disposition, and communication so the rental record does not have to be reconstructed at the end.
- 1Move-in
- 2Resident
- 3Move-out
- 4Disposition
- 5Closeout
The core idea
Keep the condition history connected instead of starting over at every stage.
Move-in photos, resident documentation, later condition evidence, assessments, charges, communications, and acknowledgments often end up spread across different folders and systems. DwellCapsule keeps the relevant history connected to the rental record.
Start with a baseline
Preserve what was documented at move-in.
Add context over time
Keep resident contributions and later evidence connected to the same rental history.
Refer back at closeout
Bring earlier condition evidence back into view when move-out is reviewed.
From move-in to closeout
A connected workflow across the rental lifecycle.
- 1
Move-in baseline
Property teams can upload the move-in baseline in bulk. Room or area assignment remains optional.
- 2
Resident participation
Residents can acknowledge documented condition or record exceptions with photos and comments.
- 3
Move-out evidence
At move-out, new evidence is added and likely corresponding move-in evidence can be surfaced for review.
- 4
Disposition
The reviewer connects evidence, issue/assessment, charge information, and the finalized disposition record.
- 5
Resident closeout
The final record can be delivered or securely shared while communication, acknowledgment, and correction history remains connected.
Automatic matching
Bring the earlier condition back into view.
When move-out evidence is reviewed, DwellCapsule can surface likely corresponding move-in evidence so the reviewer does not have to hunt through folders manually.
DwellCapsule suggests the evidence match. A human reviewer confirms it.
From evidence to disposition
Connect the decision to the evidence supporting it.
Once the reviewer confirms the relevant evidence, the issue, assessment, charge description, amount, and supporting comparison can remain connected in the disposition record.
- 1Evidence
- 2Issue / assessment
- 3Charge
- 4Disposition package
Evidence integrity
Preserve the context that makes the record understandable later.
- Originals preserved
- Device-reported capture context
- Server and platform timing
- Point-in-time states
- Source and contribution context
- Correction and version history
- Delivery and activity history
Clear boundaries
Different participants can interact with DwellCapsule without every record becoming visible to everyone.
Property-manager workflow
Submissions made within a property-manager workflow are available to the participants in that workflow.
Separate renter record
A renter's separate private record is not automatically exposed outside that record.
Institutional access
An institution can make DwellCapsule available without automatically receiving a renter's private record.